At SK3 AROMA, we aim to process and deliver every order safely and on time. Please read the shipping and delivery terms carefully before placing an order.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During high-demand periods or promotions, processing time may be slightly extended.
2. Shipping Locations
We currently ship across India.
International shipping is not available unless specifically mentioned.
3. Delivery Timeline
- Estimated delivery time is 3–7 business days, depending on your location and courier service.
- Remote or non-metro locations may require additional time.
- Delivery timelines are estimates and not guaranteed.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at checkout or communicated before order confirmation.
- Any additional courier or handling charges will be informed in advance.
5. Courier Partners
Orders are shipped through reliable third-party courier services.
Once dispatched, shipment tracking details will be shared via WhatsApp, SMS, or email.
6. Delays & Unforeseen Circumstances
SK3 AROMA is not responsible for delivery delays caused by:
- Courier partner issues
- Weather conditions
- Natural calamities
- Government restrictions or strikes
- Incorrect or incomplete delivery address provided by the customer
7. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
SK3 AROMA will not be liable for failed deliveries due to incorrect address details.
8. Damaged or Tampered Packages
If the package appears damaged or tampered with:
- Do not accept the delivery
- Record an unboxing video
- Contact us within 24 hours of delivery
Claims without proper proof will not be accepted.
9. Undelivered or Returned Shipments
If an order is returned due to:
- Customer unavailability
- Incorrect address
- Refusal to accept delivery
Re-shipping charges will be borne by the customer.
10. Contact Information
For shipping or delivery-related queries, contact us at:
📧 Email: sk3aroma@gmail.com
📞 Phone: 7875352288
📱 WhatsApp: 8369639784






